Imprint

Corporate Headquarters

FormFutura B.V.

Tarweweg 3

6534 AM Nijmegen

The Netherlands

General Contact Information

Phone: +31 (0)88 743 4000

Email: info@formfutura.com​

Website: www.formfutura.com​​

Company Registration Details

Dutch Business Registration Number: 69099502

VAT/BTW Number: NL857733709B01

EORI Number: NL857733709

REX Number: NLREX525

Approved Exporter Authorization No: NL/074/20/5508

D-U-N-S Number: 490546732

Payment Details

IBAN Code: NL42INGB0006834951

BIC/SWIFT Code: INGBNL2A

Dutch Bank Account Number: 6834951 (exclusively for domestic Dutch payments)

Beneficiary Details

Name: FormFutura B.V.

Address: Tarweweg 3

Postal Code: 6534 AM

City: Nijmegen

Province: Gelderland

Country: The Netherlands

Beneficiary Bank Details

Name: ING Bank N.V.

Address: Bijlmerdreef 109

Postal Code: 1102 BW

City: Amsterdam

Province: North Holland

Country: The Netherlands

Terms of Use

FormFutura B.V. is registered in the Netherlands under registration number 69099502 of the Dutch Chamber of Commerce (Kamer van Koophandel). Our registered office is Tarweweg 3, 6534 AM Nijmegen, the Netherlands. Our website www.formfutura.com (and linked sites .nl, .eu, .de, .net, .be, .org, .co.uk) is a site operated by FormFutura. 

Legal Notices and Terms of Use for www.formfutura.com

www.formfutura.com may be used for lawful purposes only. In particular, it is prohibited to use the website for the following purposes:

• For the dissemination of unlawful content
• To infringe on the rights of third parties
• To spread viruses or other malicious software
• To disrupt the operation of the website

Copyright

All content included on this site, such as text, photos, graphics, logos, button icons, images, audio/video clips, digital downloads, data compilations, and software is the property of FormFutura or its content suppliers and protected by international copyright laws.

No part of this website may be copied, reproduced, duplicated, sold, resold, visited, filed, distributed or otherwise exploited without the expressed written consent of FormFutura.

Information about the Digital Services Act

In compliance with the EU Digital Services Act, the email address for our single contact point is: info@formfutura.com. Potentially illegal content on www.formfutura.com can also be reported via info@formfutura.com. Complaints submitted will be promptly processed and responded to. On receiving complaints, the reported content will be reviewed on the basis of our guidelines and, if necessary, deleted completely, whereby we will endeavor to resolve the matter promptly.

Information on the Artificial Intelligence Act (EU AI Act)

www.formfutura.com does not use applications with artificial intelligence to interact with users.

Limitations of Liability

FormFutura undertakes no responsibility, nor will be liable, for any damages to, or any viruses or malware that may infect your computer, telecommunication utensils, or other property caused by or arising from your access to, use of, or browsing this website, or your downloading of any information or materials from this website.

Under no circumstances will FormFutura or any of its respective directors or shareholders, nor any party involved in the creation, production or transmission of this web site, be liable to you or anyone else for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) as a result of the use, inability to use, or the results of use of this website, any websites linked to this website, or the materials, information or services contained on any or all such websites, whether based on warranty, contract, tort or any other legal theory and whether or not informed of the possibility of such damages.

The above mentioned limitations of liability do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions. In the event of any problem with this website or any content, you the user agrees that your sole remedy is to stop using this website. In case of any problem with the products or services that you have purchased on or through this website, you agree that your sole remedy, if any, is from the manufacturer of such products or supplier of such services, in accordance with such manufacturer’s or supplier’s warranty, or to seek a return and refund for such product or services in accordance with the returns and refunds policies posted on this website.

Your Thoughts

If you have any concerns about our products or services that appear on our website, please let us know via info@formfutura.com. The customer is king and we want you to be happy, so we have a common interest.

General Terms and Conditions

Status as of 24.06.2025

Download pdf version: here

Article 1: General

1. The term “seller” refers to FormFutura B.V., registered with the Dutch Chamber of Commerce under number 69099502.
2. The term “buyer” refers to any natural or legal person who has entered into or intends to enter into an agreement with the seller, including their representatives, agents, successors, and heirs.
3. The term “goods” or “delivered items” refers to 3D printing materials, including filaments, resins, pellets, and production accessories.

Article 2: Applicability

1. These terms and conditions apply to and form an integral part of all offers, quotations, and agreements for the sale and delivery of goods and/or services by the seller.
2. Deviations from these terms are only valid if expressly agreed upon in writing by both parties.
3. Should any provision of these terms conflict with applicable law or principles of reasonableness and fairness, the remaining provisions shall remain in full force and effect.

Article 3: Offers

1. All offers and quotations are non-binding regarding prices and delivery times, even if the offer specifies an acceptance period, unless expressly agreed otherwise in writing.
2. Price quotations include VAT and other government-imposed levies but exclude shipping costs.
3. The seller may adjust product prices at any time without prior notice. However, prices valid at the time of order remain effective for the duration of the purchase process, except where increases in taxes, levies, raw material costs, or packaging costs occur between the offer and fulfillment of the agreement.
4. Information provided in images, samples, colour charts, catalogues, technical drawings, advice, or other supplementary materials from the seller is indicative only and not binding.
5. The seller is not liable for errors or deviations in pricing, images, drawings, or measurements listed on the website or in quotations or order confirmations.
6. All sales are subject to the costs and factors in effect at the time the agreement is concluded, including export duties, freight, insurance, unloading costs, import duties, levies, and taxes.
7. Any differences in costs at the time of delivery, whether advantageous or disadvantageous, will be borne by the buyer.
8. All advice, data, usage instructions, general guidelines for 3D printing, and other provisions provided by the seller are given to the best of its ability but are non-binding and without liability. The seller is not responsible for the suitability of goods for specific buyer applications or for advice regarding the use or application of the goods, even if the purpose has been disclosed to the seller.

Article 4: Formation of Agreements

1. A binding agreement is established through an order placed via the seller’s website, written acceptance (including by email), order confirmation by the seller, or actual execution of the buyer’s order. Digital signing of the sent quotation also constitutes a binding agreement.
2. No binding agreement is formed in cases of manifest pricing errors on the website or in issued quotations.
3. The order confirmation is deemed to accurately and completely reflect the order unless the buyer objects in writing before delivery.
4. Any additional or amended agreements made after the initial agreement, including commitments made by the seller’s staff, are only binding if confirmed in writing by the seller.
5. The seller reserves the right to require security from the buyer for the fulfillment of their payment obligations before proceeding with the agreement.
6. The seller reserves the right to refuse orders or assignments without providing a reason.

Article 5: Delivery and Risk

1. Goods are transported at the buyer's expense and risk. The buyer is responsible for providing the correct shipping address. By selecting a carrier during purchase on the seller’s website, the buyer enters into a shipping agreement with the carrier.
2. Delivery to the address specified by the buyer is subject to compliance with shipping restrictions as listed on the seller’s website.
3. For non-standard deliveries, alternative transportation arrangements may be made with the seller, but in all cases, the risk remains with the buyer.
4. If goods are delivered directly from foreign suppliers, the risk for quality and timely arrival lies entirely with the buyer.
5. If a supplier cannot deliver an accepted order, the seller may offer an alternative. If the buyer does not accept the alternative, the seller may terminate the relevant part of the agreement without judicial intervention. The seller is not liable for incomplete or non-delivery of the order.

Article 6: Delivery Times

1. Delivery times are determined in consultation, but specified delivery dates are approximate and not binding unless explicitly agreed otherwise in writing.
2. In case of delays due to changes in circumstances, the delivery time will be extended by the duration of the delay. The seller will notify the buyer of any delays in a timely manner. Delays do not entitle the buyer to terminate the agreement, refuse goods, or claim damages.
3. For orders on call, where no specific call-off deadlines are agreed, the seller is entitled to demand payment three months after the order.
4. If goods are not fully called off within three months of the order, the seller may demand the buyer to call off the remaining goods within three additional months.
5. The seller may charge storage fees for materials not called off within the agreed timeframe.
6. The seller is entitled to make partial deliveries and will provide delivery schedules for each part.

Article 7: Returns

1. Returns cannot be accepted without prior consultation. The buyer must contact the seller within 14 days of delivery regarding a return. If the return is approved, associated costs will apply, which can be obtained from the seller.
2. Fully or partially processed goods, damaged goods, and packaged goods with missing or damaged packaging cannot be returned under any circumstances.
3. All applicable terms and conditions regarding the return of goods can be found at: www.formfutura.com/return-policy.

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Article 8: Payments

1. Payments must be made as stipulated in the agreement. If no specific terms are agreed upon, a payment term of 14 days applies. This term is binding, and buyer’s failure to comply will constitute default.
2. All amounts invoiced to the buyer must be paid without any deductions or withholdings. The buyer is not entitled to suspend payments of invoices.
3. If the buyer fails to pay (a part of) their obligations, all outstanding amounts owed to the seller, whether due or not, become immediately payable.
4. If payment is not made in accordance with Article 8.1, the buyer owes the seller interest at a rate of 1.5% of the invoice amount per month or part thereof, starting from the day after the payment term has expired.
5. Should the buyer's default compel the seller to engage third parties for collection, all related costs—including administrative, judicial, and extrajudicial expenses, including those associated with bankruptcy filings—shall be borne by the buyer. Extrajudicial collection costs will amount to at least 15% of the unpaid sum, with a minimum of €500.
6. Payments made by the buyer will first cover any outstanding interest and costs, followed by the oldest unpaid invoices, irrespective of the payment's designation.
7. If the buyer defaults on payment, the seller may suspend further processing of related agreements until payment is made and may require advance payment for subsequent deliveries.
8. The seller reserves the right to offset its claims or those of its affiliated entities against claims from the buyer or the buyer's affiliates.

Article 9: Inspection and Complaints

1. Quantities listed on delivery notes or similar documents are presumed correct unless disputed immediately upon receipt, prior to processing, and noted on the delivery note or receipt.
2. The buyer must inspect the delivered goods for visible defects within 48 hours of delivery. Packaging and protective materials should be handled carefully during this inspection. Complaints about visible defects will not be accepted unless reported in writing within 48 hours of receipt.
3. Any other defects must be reported in writing to the seller within 8 days of discovery, including a detailed description of the issue. Claims made after this period will not be considered.
4. No complaints will be accepted for goods that have been opened, fully or partially processed, or altered.
5. Any invoice errors must be reported to the seller within 5 working days of receipt. Failing this, the invoice will be deemed correct.
6. Complaints do not entitle the buyer to dissolve the agreement or withhold, suspend, or delay payment. Set-offs are explicitly excluded.

Article 10: Products and Specifications

1. Unless otherwise agreed upon, standard quality goods are delivered as per the specifications in the technical data sheets and safety data sheets available on the respective product pages on www.formfutura.com. General 3D printing guidelines are advisory only, and the seller assumes no liability for printer settings.
2. The seller reserves the right to amend product offerings and specifications without prior notice.
3. Deviations in dimensions, diameters, and weights are permissible within industry standards, as defined by the producer or supplier.
4. 4. Colours of filaments as displayed on www.formfutura.com may vary from the perceived colour of the delivered product due to differences in display settings and resolutions. The seller accepts no liability for such variations, and the buyer cannot reject delivery on this basis.

Article 11: Warranty

The manufacturer's warranties are passed on to the buyer in full, and the buyer's rights are limited to these terms. Warranty conditions applicable to the goods can be found at www.formfutura.com/warranty.

Article 12: Liability

1. The seller is not liable for direct damage, including damage to 3D printers or their components, unless caused by gross negligence or wilful misconduct.
2. The seller is not liable for indirect damage or consequential damage - such as loss of business, lost profits, lost sales, production delays, or loss of orders, and suchlike - whether directly or indirectly caused by defects.
3. The seller is not liable for claims for damages made by third parties. The buyer indemnifies the seller against any third-party claims related to goods supplied by the seller.
4. The seller cannot be held liable for improper use or processing of goods in violation of production, usage, or storage guidelines.
5. If the buyer’s non-compliance results in third-party claims against the seller, the buyer agrees to indemnify the seller.
6. Claims for damages must be made within 14 days of the damaging event and are limited to a period of 12 months from the date of notice.
7. All rights to compensation expire after the warranty period of the goods.
8. The seller's liability is capped at the invoice value of the (partial) delivery in question, excluding VAT.
9. The rights and protections afforded under the preceding clauses of this Article shall extend to all individuals employed by the Seller, as well as to any intermediaries engaged by the Seller, as if they themselves were a party to the agreement concluded between the Seller and the Buyer.

Article 13: Retention of Title

1. All delivered and to-be-delivered goods remain the property of the seller until all claims against the buyer, including interest and costs, are fully paid.
2. The buyer may not pledge, transfer ownership, or grant third-party rights to goods under retention of title, except as part of normal business operations. At the seller's request, the buyer must cooperate in establishing a lien on receivables arising from the onward sale of such goods.
3. The seller may reclaim goods under retention of title if the buyer defaults on payments or faces financial difficulties. The buyer must allow access to their premises for inspection and recovery.
4. Costs incurred by the seller in exercising its retention rights shall be borne by the buyer.

Article 14: Force Majeure

1. During a period of force majeure, the delivery and other obligations of the seller are suspended. If the period in which the seller is unable to fulfill its obligations due to force majeure exceeds six months, both parties are entitled to terminate the agreement without judicial intervention, and neither party shall be liable for damages.
2. If the seller has already partially fulfilled its obligations or can only partially fulfill its obligations at the onset of force majeure, the seller is entitled to invoice the delivered or deliverable part separately. The buyer shall pay this invoice as if it were a separate agreement.
3. Force majeure as defined in Article 6:95 of the Dutch Civil Code includes, in addition to what is understood by law and jurisprudence, any impediment to performance due to unforeseen circumstances at the time of agreement formation that are not attributable to the seller. Examples include, but are not limited to, operational disruptions or defaults by suppliers, agents, carriers, or other third parties involved in delivering goods to the seller; untimely or inadequate delivery by suppliers due to fire, water damage, environmental disasters, war, strikes, excessive employee absenteeism, labour shortages, delays in (re)delivery by suppliers, weather conditions, computer malfunctions, defects in information systems, or import/export restrictions.

Article 15: Termination

1. If the buyer fails to fulfill any obligation under an agreement with the seller, including payment obligations, despite a notice of default granting a reasonable period to comply, or in cases of suspension of payments, bankruptcy, receivership, or liquidation, the seller is entitled to terminate the agreement in whole or in part without further notice or judicial intervention. All mutual claims then become immediately due and payable.
2. Termination of the agreement shall occur through a written declaration by the entitled party. Before submitting such a declaration, the buyer must provide written notice of default and grant the seller a reasonable time to remedy any deficiencies.
3. If the seller consents to termination without fault on its part, all mutual claims become immediately payable. The seller retains the right to compensation for damages, including costs and lost profits. For partial termination, the buyer cannot demand a reversal of completed performances, and the seller retains the right to payment for those performances.
4. The seller is entitled to terminate the agreement in whole or in part without judicial intervention or notice of default if the buyer breaches the agreement, is declared bankrupt, requests suspension of payments, enters statutory debt restructuring, or otherwise loses authority over its assets. All claims become immediately due and payable in such cases.

Article 16: Amendment Clause

The seller reserves the right to amend these General Terms and Conditions, including for existing agreements. The seller shall inform the buyer of any amendments. The buyer may terminate the agreement as of the effective date of the amended terms or up to seven days thereafter.

Article 17: Processing of Personal Data and Privacy Policy

1. The seller shall process personal data of natural persons in a demonstrably lawful and careful manner, in compliance with the General Data Protection Regulation (GDPR). The seller will implement appropriate technical and organizational measures to protect personal data against loss or unlawful processing, considering the state of the art and the nature of the data.
2. Upon request, the seller shall cooperate with individuals exercising their data rights under the GDPR.
3. The full privacy policy is available at www.formfutura.com/privacy-policy.

Article 18: Website Terms of Use

The buyer is bound by the terms of use of the website www.formfutura.com. The terms of use can be found at www.formfutura.com/terms-of-use.

Article 19: Intellectual Property Rights

The use of the seller’s intellectual property rights by the buyer or third parties is prohibited without the seller’s prior written consent.

Article 20: Governing Law and Jurisdiction

1. Dutch law governs all agreements with business customers and Dutch consumers to which these terms apply.
2. Dutch law applies to agreements with foreign consumers to which these terms apply only if the foreign consumer consents.
3. Disputes will be submitted to the Amsterdam District Court, unless the seller opts to bring the matter before another competent court.

Cancellation Policy

1. The Buyer may exercise their right of withdrawal within fourteen (14) working days following the delivery of the product, without penalty and without the need to provide any justification. The Buyer may only invoke warranty provisions if the product and its packaging are returned within this period in their original, complete, undamaged, and unused condition. All accompanying documentation, warranty certificates, and packaging materials must be included in the return shipment.
2. FormFutura B.V. shall not be liable under any circumstances for damage, theft, or loss of the product or its packaging during the return shipment.
3. The costs associated with returning the product shall be borne by the Buyer.
4. If the Buyer has exercised their right of withdrawal as outlined in the preceding clauses, FormFutura B.V. shall refund the cash value of the delivered goods within thirty (30) days after the products have been returned to FormFutura B.V.
5. Prior to returning any product to FormFutura B.V., the Buyer must notify FormFutura B.V. Accordingly, FormFutura B.V. will provide a RMA form and will arrange for the package(s) to be collected at FormFutura's expense. Should any additional costs be incurred by the Buyer, the Buyer will be informed in advance of such costs being charged.
6. Certain products – such as on demand colors/weights/spool formats, white labelled, and private labelled products - are made to order for the Buyer. These products are manufactured specifically for Buyer and are not eligible for return unless the material is found to be technically defective. For filaments produced in a custom color, the Buyer may choose to order filament color samples for reference and approval prior to production. Should the Buyer decline this option, the risk of any color deviation (or the Buyer’s expectations thereof) shall be borne by the Buyer. FormFutura B.V. has made every effort to supply such products in accordance with the Buyer’s specifications.

Warranty

FormFutura B.V. guarantees the quality of the products offered on www.formfutura.com. All products are subject to the statutory warranty provisions. Statutory warranty means that a product must perform as can reasonably be expected by the buyer, considering its nature and description. This includes, but is not limited to, proper packaging and compliance with product specifications such as diameter tolerances, absence of contamination, and consistent coloring.

FormFutura supplies consumables for additive manufacturing, including filaments, resins, and pellets. The warranty period for these consumables is twelve (12) months from the date of purchase.

The warranty provided by FormFutura B.V. shall not apply in the following cases:

• Defects are wholly or partly the result of improper or incorrect handling or use
• The product is used for purposes other than its intended normal use, or is misused in any way
• The buyer or end user does not strictly follow the instructions for use provided by FormFutura B.V.
• The original invoice is missing, altered, or rendered illegible
• Any perceived color difference between on-screen (digital) representations and the actual color of the filament, resin, or pellets
• Defects resulting from moisture absorption. Many materials are hygroscopic and must be properly dried prior to and during use

Compensation 

In the event that FormFutura B.V. is held liable for compensation, such compensation shall at all times be limited to the invoice amount of the product and/or service that caused the damage. Indirect and consequential damages are expressly excluded.

Compensation, where applicable, shall be provided in consultation with the buyer by means of either:

• A replacement product or equivalent product; or
• A financial reimbursement up to a maximum of the invoiced value of the relevant product
• • o Any financial reimbursement will be made using the same payment method as was used for the original purchase

Semi-Finished Products 

FormFutura supplies consumables for additive manufacturing, such as filaments, resins, and pellets. These materials are to be regarded as semi-finished products. The buyer or end user is solely responsible for assessing the suitability of these materials for their specific end-use applications. FormFutura B.V. may provide advice, but does not offer any guarantees regarding applicability. Responsibility for evaluating fitness for purpose lies solely with the buyer or user. FormFutura B.V. cannot be held liable in this respect.

Indirect and Consequential Damages 

FormFutura B.V. shall not be liable for any indirect or consequential damages, including but not limited to loss of business, loss of profits, loss of sales, production delays, loss of orders, or similar losses, whether directly or indirectly resulting from product defects.

The buyer shall indemnify and hold FormFutura B.V. harmless from any and all claims by third parties, unless the imposition of such damages and costs on the buyer is strictly prohibited by applicable law.

Return Policy

1. You can submit a return request within 14 days of receiving your order. After that, you have an additional 14 days to send the item back. The return of products is only permitted if accompanied by the original invoice and if the products are returned in their original, complete, and undamaged condition. This also includes the packaging of the products.
2. To request a return, please contact us via returns@formfutura.com. FormFutura will initiate the Return Merchandise Authorization (RMA) process.
3. The return shipment is the responsibility of the Buyer. All returns will be credited either in the original form of payment or replaced with a substitute product. A Return Merchandise Authorization (RMA) is required for all returns.
4. It is not mandatory to provide a "reason for return," but we recommend doing so to help prevent unnecessary returns.
5. It is also possible to return items without submitting a request, but processing your return will take significantly longer. Items need to be returned within 14 days of receipt. Always include a statement indicating your desire to withdraw.
6. The item(s) must be unused and undamaged. If the product is used or damaged, FormFutura may charge a depreciation fee of up to 100%. If a product/return shipment is damaged, FormFutura may also charge a depreciation fee up to 100%.
7. Do not write on or place stickers or tape on the original product packaging.
8. Pack the returned items in an outer box to prevent damage during transport.
9. The return shipment must be sufficiently prepaid by the buyer. The cost of return shipping is paid by the buyer.
10. The buyer assumes the risk for the return shipment. We therefore recommend sending the package with tracking and keeping the shipping receipt, so you can file a claim with your carrier in case of loss, or damage.
11. A refund will be processed as soon as possible, no later than 30 days after cancellation.

Privacy Policy

This privacy policy sets out how FormFutura B.V., brand owner of FormFutura, uses and protects any information that you give FormFutura when you our website www.formfutura.com. FormFutura B.V. (from now on “FormFutura”) is committed to ensuring that your privacy is protected.

This policy outlines how your personal data is collected, the purposes for which it is processed, and the legal basis for such processing. FormFutura only collects and processes personal data that is necessary for the provision of its services. The company ensures that all personal data received is treated with the highest level of confidentiality and security. All processing of personal data is carried out in accordance with the requirements of the General Data Protection Regulation (GDPR).

Purposes of the data processing

FormFutura stores your personal data so that they can provide the services you have requested and/or fulfil any subsequent agreements with you and/or inform you of FormFutura’s relevant activities, products and services. When you complete a contact or subscription form on the website or by email, they will store the data you provide for as long as the content of the form or your email is required for them to be able to fully answer and process this.

What information is collected

The following information may be collected when you do business with FormFutura:

• Name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

Storage period

FormFutura will store the (personal) data for the time that this is relevant for the service provided, unless FormFutura is obliged to store this data for longer due to a statutory provision. IP addresses used for the optimization of the website and the user experience are only stored for a short time. After this short period, this data will be directly erased.

Basis

FormFutura BV uses the data to initially complete orders and for its own marketing purposes. These marketing purposes will all be related to 3D printing and originate from FormFutura BV. At no point will FormFutura BV sell or give away data to a third party for marketing (or any other) purposes. FormFutura BV will also not buy or handle private data supplied by third parties without the explicit consent of the person or company involved.

The information collected is required to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• Information may be used to improve our products and services
• Periodically promotional emails may be sent about new products, special offers or other information which you may find interesting using the email address which you have provided
• From time to time, you can be contacted to provide information for market research purposes. This will be done by email. The information used can be used to customize the website according to your interests

Children’s On-Line Privacy 

Formfutura recognizes the particular importance of protecting the privacy of children. Consistent with the Children’s Online Privacy Protection Act (COPPA), we will not deliberately collect any personally identifiable information from children below the age of 13. If a user makes a purchase on www.formfutura.com (or linked sites .nl, .eu, .de, .net, .be, .org, .co.uk), the user is representing to us that they are an adult. If a child has provided www.formfutura.com (or linked sites .nl, .eu, .de, .net, .be, .org, .co.uk) with personally identifiable information, we ask that a parent or guardian contact us straightaway and we will delete all information relating to the child from our records.

Use of cookies

FormFutura uses cookies for the offering of its electronic services. A cookie is a simple small file that is sent by your browser along with pages from this website and is stored on your computer’s hard drive. On a subsequent visit, this data will be sent back to the server. This way the server can recognize your device or browser. FormFutura also uses techniques that are similar to cookies, such as pixels, tags and marketing automation. FormFutura includes these techniques under the term cookies. You can disable these cookies via your browser. For more information, refer to the explanation provided by the Dutch Consumer’s Association.

Cookies from the American company Google are placed on FormFutura’ website as part of the “Analytics” service. FormFutura uses this service to keep track of visitor activity and receive reports on how visitors use the website. Google can transfer this information to third parties if it is legally obliged to do so or if third parties process the information on Google’s behalf. FormFutura has no influence on this.

Google Analytics

FormFutura uses Google Analytics to keep track of how users use the website and how effective any AdWords ads are on Google search results pages. The information obtained through Google Analytics, including your computer address (IP address), will be transferred to Google and stored on their servers in the United States. For more information, refer to Google’s privacy policy or the specific Google Analytics’ privacy policy. Google uses this information to keep track of how visitors use the website, to provide FormFutura with reports about the website and to provide its advertisers with information on the effectiveness of their campaigns. Google can transfer this information to third parties if it is legally obliged to do so or if third parties process the information on Google’s behalf. FormFutura has no influence on this. FormFutura has not allowed Google to use the information obtained for Google Analytics for other Google services.

Click-behavior and visitor data

This website records general visitor data. This can include your computer’s IP address, possible username, the time of the query and the data that the visitor browser sends being stored and used for statistical analysis of visitor and click-behavior on the website. FormFutura also uses this to optimize the functionality of the website. This data will not be transferred to third parties.

Link to other websites

The websites hosted by FormFutura may contain links to other websites of interest. However, once you have used these links to leave the FormFutura site(s), you should note that FormFutura does not have any control over that other website. Therefore, FormFutura cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Social media

This site includes buttons to promote or share pages on social networks, such as Facebook, LinkedIn, Google+, Pinterest and Twitter. These buttons have been created using code supplied by these channels themselves. This code places, among other things, a cookie (see above). See the privacy policies from Facebook, LinkedIn, Google+, Pinterest and Twitter (which is regularly updated) to see what they do with your data.

Newsletter

To stay up-to-date with FormFutura’ activities, you signed up for the newsletter. It is with your explicit permission that FormFutura adds your email address to the list of subscribers. Should you no longer wish to receive this newsletter, you should click on the link at the bottom of each newsletter to unsubscribe. We never provide third parties with our subscriber base.

Security

As a mostly online platforms, FormFutura is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, suitable safeguards have put in place (high end software, anti-virus software, password protected accounts, access to information only limited to specific employees at FormFutura, etc.) to ensure the information you have provided is being handled in a safe way. FormFutura has taken the appropriate technical and organizational measures to protect personal data from loss or unlawful processing, including using SSL security on its website

Sharing data

Data is entered into systems from certain selected partners. These partners include (but not exclusive to):

• UPS, FedEx, DSV, Dachser and DPD for shipping
• PayPal, ING and Mollie for payment processing
• Mailchimp for marketing emails
• Odoo as ERP system and Webshop(s)

These partners are all certified to handle data with the highest degree of security.

Your rights as a data subject

If FormFutura has collected, stored or processed your personal data, you have certain rights under the General Data Protection Regulation to oppose this:

• Right to access
• • You can submit a written request to FormFutura at any time to see the personal data that they have stored on you
• Right to erasure
• • You can submit a written request to FormFutura at any time for the erasure of all your personal data. FormFutura will then make sure they erase your personal data from their database safely and completely
• Right to rectification and supplementation
• • You can submit a written request to FormFutura at any time for the rectification or supplementation of your personal data
• Right to restriction
• • You can submit a written request to FormFutura at any time, for the restriction of the processing of your personal data
• Right to storage
• • You can submit a written request to FormFutura at any time to object to the processing of your personal data

Amendments to our privacy policy

You can always find the most recent version of our privacy policy on this page. We reserve the right to change this privacy policy. We will always notify you of any changes to this policy by email. Should you have questions or comments regarding this privacy policy, please contact FormFutura by email or phone for more information.

General Data Protection Regulation 2016/679

Your rights are guaranteed under EU law General Data Protection Regulation 2016/679 and FormFutura BV will comply with this law.

• Link: http://eur-lex.europa.eu/eli/reg/2016/679/oj
  

If you believe that any information we are holding on you is incorrect or incomplete, please write by email to info@formfutura.com as soon as possible. We will then take the necessary steps to correct this.